FAQ
The questions that come up most often. What Fluso is, how it works, security, pricing, getting started, and the occasional troubleshooting nudge.
About Fluso
What exactly is Fluso?
An AI assistant that connects to your apps — Gmail, Calendar, Slack, GitHub, and a hundred more — and helps you manage work through conversation. It reads your inbox, drafts replies, runs your calendar, creates documents, researches topics, writes code, and remembers everything along the way.
Is it just another chatbot?
No. A chatbot answers questions. Fluso performs actions: sending mail, scheduling, opening PRs, generating files. It works across the apps where your work already happens, not just inside a chat window.
How is it different from ChatGPT or Claude?
Those are general-purpose assistants in a chat window. Fluso connects directly to your tools, builds a private knowledge graph from your work, takes action across apps, and remembers what's happened. It's an executive assistant, not a conversational AI.
Who is it for?
Anyone who loses too much time to email, meetings, research, content creation, or context-switching. Founders, executives, developers, PMs, researchers, and teams all use it.
Getting started
How long does setup take?
About five minutes. Account, connect Gmail, start using it. The more apps you connect, the more useful Fluso gets.
Which apps should I connect first?
Gmail and Calendar. They give you the most immediate value. Add Slack if your team lives there. Add GitHub if you write code.
Do I need technical skills?
No. The interface is plain English. If you write code, Fluso can help with that, but you don't need a technical background for email, calendar, tasks, or content.
How do I get the most out of it?
Connect two or three apps. Use it daily for a week. Process a meeting transcript. Try creating a document or deck. Make a project for each major area of work. Most of the value is in the rhythm, not in any single feature. After a couple of weeks, Going deeper is the next step.
Using Fluso
What can I ask it to do?
Anything related to your connected tools and workspace. Summarise the inbox, draft replies, manage the calendar, research topics, create documents and decks, write and review code, analyse data, process meeting transcripts. If it involves your digital work, it probably fits.
How does it know what to do?
It understands the request in context. It knows your connected apps, projects, preferences, and conversation history. It picks the right tools — searching email, reading files, calling APIs, generating content — to fulfil your request.
Can it handle multiple things at once?
Yes. "Summarise my unread emails, check my calendar for tomorrow, and draft a reply to the client" gets all three in sequence.
What if it doesn't understand?
It asks clarifying questions: "Which project?" or "What format?" Answer for a better result.
What platforms does it run on?
Fluso runs on macOS today. Download it from fluso.ai. Windows and iOS are coming later.
Does it work in other languages?
Primarily English, but it understands and responds in many. Quality varies by language and task.
Privacy and security
Can it see all my emails?
It reads emails when you ask it to (e.g., "summarise my inbox") and as part of auto-task extraction. It doesn't permanently store copies or share them.
Does it send mail without my permission?
Never. Drafts always wait for your explicit approval.
Where is my data stored?
In your isolated workspace on encrypted infrastructure. Files, conversations, tasks, and the knowledge graph are private to you.
Can I delete my data?
Yes. Individual entries, connected apps' data (tokens destroyed), or the entire account. Deletion is permanent.
Does it train on my data?
No. Your private data is never used to train AI models.
What if I want to stop using a connected app?
Disconnect from Plugins: open the connection row's three-dot menu and click Disconnect. Tokens are deleted immediately. You can also revoke directly from the app (Google Account, Slack workspace, GitHub apps).
The full picture is split across Security (infrastructure, encryption, account safety) and Privacy (what's collected, what isn't, your rights to delete).
Pricing
Is there a free version?
Yes. Free includes full chat, 3 connected apps, 1 project, 100 messages a month, and the basic skills. Enough to decide whether it works for you.
Can I try Pro before paying?
Yes. Fourteen days, no card.
What happens at Free limits?
You're notified when you're getting close. Upgrade to continue. Your data is preserved.
Cancel anytime?
Yes. Pro access stays until the end of the billing period, then reverts to Free.
Plan details on Pricing.
Skills
What are skills?
Specialised capabilities: creating PDFs, generating images, processing meetings, deep research. They activate when you ask for something they can do.
Do I install them?
No. Fluso picks the right skill based on the request.
Can I build my own?
Yes. Open Plugins → Skills, click Add skill at the top right, and pick Build with Fluso. The skill-creator skill takes it from there in chat: it asks what workflow the skill should handle, what inputs it takes, what shape the output should have, and which tools or apps are involved, then writes the skill and adds it to My Skills. See Skills for the full flow.
Free vs Pro skills?
Free includes the document-shaped ones: PDFs, Word, decks, spreadsheets. Pro adds image generation, deep research with citations, meeting intelligence, video summaries.
Troubleshooting
Fluso isn't finding my emails
Check Google Workspace is connected (Plugins). Try reconnecting from the row's menu. If the issue persists, you may have hit a Gmail API rate limit. Wait a few minutes.
The response seems off
Start a new thread (the + button) if the conversation has drifted. "Forget the context so far and start fresh on this topic" also works. Being more specific in the request usually helps.
A connected app says it isn't connected
Refresh the page or reconnect. OAuth tokens occasionally expire. Plugins → row menu → Reconnect.
How do I contact support?
support@premai.io. Pro gets priority email. Team gets priority chat. Enterprise gets dedicated support.